SnapScan: Doc Scan & OCR: Delete Your Account

This page explains how to delete your account in SnapScan: Doc Scan & OCR, the Android app published by Markeloff Apps Studio, and what happens to your data.

Do you have an account?

Only if you signed in with Google to use Save to Google Drive or Back up to Google Drive. SnapScan works without an account, and if you never signed in there is nothing to delete.

Option 1: Delete your account in the app

  1. Open SnapScan and go to Settings.
  2. Under Storage, tap Delete account. The option appears while you're signed in with Google.
  3. Read the message and tap Delete.
  4. If Google asks you to choose your account again, pick the same account to confirm.

When it's done you'll see "Account and backup deleted" and you'll be signed out.

Option 2: Ask us to delete it

If you no longer have the app, email jarvisbeta0608@gmail.com from the Google address you signed in with, with the subject "SnapScan account deletion". We'll delete your account within 30 days and reply to confirm.

The backup is stored in your own Google Drive, which we can't access. To delete it yourself, open Google Drive on the web, go to Settings › Manage apps, find SnapScan, and choose Delete hidden app data.

What is deleted

  • Your sign-in record: your name, email address and Google account ID, kept in Firebase Authentication.
  • Your SnapScan backup in Google Drive: page images, document titles and folders (deleted right away with Option 1).

What is kept
  • Scans on your phone. They stay in the app until you delete them or uninstall SnapScan.
  • Files in your "SnapScan Documents" folder in Google Drive. These are exports you chose to save, and they belong to you. Delete them in Google Drive if you want them gone.
  • Usage and crash data. Firebase Analytics and Crashlytics data isn't linked to your account and is deleted automatically after its normal retention period (up to 14 months for analytics, 90 days for crash reports). Ad partners keep data under their own policies.
You can also remove SnapScan's access to your Google account at myaccount.google.com/permissions.

More details are in our privacy policy. Questions: jarvisbeta0608@gmail.com

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